Frequently Asked Questions

How long would I need to wait for my sign?

Generally we guarantee 7 to 10 working days from approval of artwork. Exception to this are pylon, complex fabrications and illuminated light boxes which generally require longer to manufacture.

Can I get layouts and Artwork with my quote. How do I know what I'm buying?

We start layout work once the job is opened. We take a lot of time in producing designs that you will be proud of. We guarantee our work. If you are unhappy with the initial concept, we will provide you with an alternative design.

Do you colour match?

Please assign any Pantone or CMYK break down, especially in logos. Although we print CMYK, we will endeavour to match Pantone colours as closely as possible. Please note that there is no exact colour match if using cut vinyl option.

What is the minimum resolution for artwork files?

We require high resolution for digital prints and vector files for computer cut vinyl (all fonts outlined). Acceptable file types include EPS, PDF (print quality), JPEG (minimum 150dpi at half size). Files must have all fonts outlined. All art components like logos and embedded images must be provided separately.

How do I provide artwork?

We accept artwork via USB memory stick, DVD, CD and email. Please note email attachments should not exceed 5MB. Please include a jpeg or a PDF file of artwork. Without this we accept no responsibility if any fonts or images etc. are missing. Files up to 50MB can be sent for free via ‘yousendit’.

Deposits/Progress payments?

We require a 50% deposit on all orders unless you are an existing account holder. COD on completion.

Local Government Permits?

Local Governments require permits for some types of signage. You will need to check with your local authority. We do not get involved in acquiring permits.

How long does vehicle signage take to install?

Most vehicle signage can be installed in under a day. Exception to this are vehicle wraps which may take longer.

Where do I begin if I want vehicle graphics?

Bring your vehicle to us and one of our staff will measure and photograph your vehicle so we can provide an accurate quote. Please bring any logos or images you may want to include.